University of Miami Behavioral Health Miller School of Medicine at the University of Miami

Monday, November 23, 2009
   
 
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Patient Safety - Ensuring A Safe Healthcare Experience

UMBH is committed to promoting an environment in which members have a safe experience with the health care system.  Members need to be involved in and informed about their care and treatment. Communication is a very important factor in patient safety.

UMBH's QI program includes several activities that help promote patient safety, including coordinating the different components of your care to avoid miscommunications, providing information about using medications safely, and helping to resolve any complaints or concerns you have about your practitioner or other aspects of your care.

The following links provide useful information for members on how to have a safe healthcare experience.

Resources from the Agency for Healthcare Research and Quality (AHRQ):

En español

Resources from the National Patient Safety Foundation (NPSF)

En español:

If you have any questions or would like further information, please contact the UMBH QI Department at 1-800-294-8642, or send an e-mail to umbhadmin@med.miami.edu