PO Box 016960 (LC-2940)
Miami, FL 33101
Tel. 305-243-3169
800-294-8642, ext. 4
305-243-7270, ext. 4
877-520-6254 TTY callers
305-243-7790 Fax

Provider Portal
UMBH Provider Manual
QI Program Overview
Provider Newsletters
Improving Care and Service
Clinical Practice Guidelines
- Major Depressive Disorders practice guidelines
- ADHD practice guidelines
- Substance Use Disorders practice guidelines
- Panic Disorder practice guidelines
- Bipolar Disorders practice guidelines
- Suicidal Behaviors practice guidelines
- Schizophrenia practice guidelines
- Management of Children with Autism Spectrum Disorders practice guidelines
- Psychiatric Consultation practice guidlines
Continuity and Coordination
- Expectations for Exchanging Information
- UMBH Exchange of Information Form
- UMBH Coordination of Care Guidelines
Medical Necessity Criteria
Cultural Competency
Utilization Management
- Utilization Management Notifications
- Standard Outpatient Treatment Forms
- UMBH Outpatient Authorization Guide
Member Rights and Responsibilities (Derechos y Responabilidades de los Afiliados)
Provider Privacy & Confidentiality
- Provider Confidentiality
- HIPAA General Rules
- UMBH Website Privacy Statement
- University of Miami Privacy Notice
Preventive Health Programs and Patient Safety Information
- ADHD Program
- MDD Program
- Targeted Care Management Program
- Post Partum Depression Program
- Patient Safety
Treatment Records
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- Treatment Record Keeping Standards
- Treatment Record Review Guidelines
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- Behavioral Health Documentation Manual
Florida Medicaid Information
Provider Forms
Community Links and Resources
Educational Materials
Medical Necessity Criteria
UMBH has adopted the Mihalik Group’s Medical Necessity Manual for Behavioral Health. The purpose of these medical necessity criteria is to guide all of UMBH’s utilization review activities. These criteria are scientifically based and were developed by a nationally recognized advisory panel. These criteria are licensed and protected by copyright laws.
If you would like to request a copy of the Mihalik Group’s Medical Necessity Manual for Behavioral Health you must request the specific level of care criteria that you would like to review. The criteria that you request should be relevant to your scope of practice and the level of care that you provide to UMBH enrollees. You may request a copy by mail, phone or by fax.
Click here to download the request form for Mihalik Group’s Medical Necessity Manual for Behavioral Health with Specific Level of Care Criteria.
To request the copy by mail, please mail your request to the following address:
UMBH Attn: Clinical Operations
1320 South Dixie Highway Suite 400,
Coral Gables, Florida 33146.
To request a copy by phone, please call 1-800-294-8642 option 2 and option 2 again.
To request a copy by fax, please send the completed request form to 305-243-7311.
