Provider Information

1. Quality Improvement Program
   1. Provider Overview
   2. Provider Newsletters
2. Improving Care and Service
   1. Provider Results / Improvements
3. Satisfaction
   1. Provider Satisfaction
   2. Member Satisfaction
4. Clinical Practice Guidelines: Uses & Measures
   1. Major Depressive Disorders practice guidelines
      Pharmacological Agents for MDD treatment
   2. ADHD practice guidelines
   3. Substance Use Disorders practice guidelines
   4. Panic Disorder practice guidelines
   5. Bipolar Disorder practice guidelines
   6. Suicidal Behaviors practice guidelines
   7. Schizophrenia practice guidelines
   8. Eating Disorders
   9. Delirium 
5. Continuity and Coordination
   1. Expectations for Exchanging Information
   2. UMBH Exchange of Information Form
   3. UMBH Coordination of Care Guidelines 
6. Medical Necessity Criteria:
   1. Medical Necessity criteria 
7. Utilization Management Notifications
   1. Standard Outpatient Treatment Forms
   2. Supplemental Forms Information
   3. Supplemental Forms
   4. UMBH Outpatient Authorization Guide
8. Member Rights and Responsibilities (Derechos y Responabilidades de los Afiliados)
   1. English version (html version)
   2. Spanish version (html version)
9. Confidentiality
   1. Provider Confidentiality
   2. HIPAA General Rules
   3. UMBH Website Privacy Statement
   4. University of Miami Privacy Notice
10. Preventive Health Programs and Patient Safety Information
    1. ADHD Program
    2. MDD Program
    3. Targeted Care Management Program
    4. Post Partum Depression Program
    5. Patient Safety
11. Treatment Records
    1. Treatment Record Keeping Standards
    2. Treatment Record Review
    3. Treatment Record Guidelines