Member Information

A member of University of Miami Behavioral Health is any individual for whom UMBH manages behavioral health and substance abuse benefits. The following information will help members learn more about UMBH, its programs, and quality improvement/preventive health activities.

1. Quality Improvement (QI) Program
   1. Overview Document
   2. Member Newsletters
2. Member Rights and Responsibilities (Derechos y Responabilidades de los Afiliados)
   1. English version
   2. Spanish version Espanol 
3. Improving Care and Service
   1. Member QI Results/Improvements
4. Member Satisfaction
   1. Member Satisfaction Document
5. Practice Guidelines
   1. ADHD Practice Guidelines
   2. MDD Practice Guidelines
   3. Other Practice Guidelines
6. Managing your Care and Benefits
   1. External Appeals & Financial Incentives 
   2. Grievances
   3. Help for the Hearing Impaired
7. Keeping Healthy
   1. Preventive Health Information
   2. Other Sites about ADHD & PPD
   3. Patient Safety
   4. Educational Brochures from APA
8. Confidentiality
   1. Member Privacy and Confidentiality
   2. HIPAA General Rules 
   3. UMBH Website Privacy Statement
   4. University of Miami Privacy Notice